Is My Product Covered by Warranty?Updated 8 days ago

Nama products are built to last and are backed by industry-leading warranty coverage. Your products are automatically registered for warranty - there are no additional steps needed. 

The following products are covered by a 15-year warranty against defects in materials and workmanship under normal household use:

• Nama J2 Cold Press Juicer
• Nama J3 Cold Press Juicer
• Nama C2 Juicer + Blender
• Nama M1 Plant Milk Maker

Refurbished Machines

• Refurbished Nama J2: 5-year warranty

Accessories

Accessory warranty coverage varies by  product. Please see the full list below

15-year warranty (from date of purchase):
Nama Citrus Attachment
Nama Large Hopper
Nama Sorbet Attachment
2-year warranty (from date of purchase):
Nama Bottle Accessory Lid Pack
Nama Glass Bottle 750 ML
Nama Glass Bottles 500 ML
Nama Insulated On-the-Go Bottle
Nama Large Pitcher
Nama Popsicle Mold
Nama Ice Cube Tray
1-year warranty (from date of purchase):
Baggu Bags

If you have questions about what's covered, or would like to file a warranty claim please contact our support team. 

Please be sure to include your order number, shipping address, serial number (found on the  bottom of the machine) and a description of the issue you're experiencing. 

Videos/photos are great diagnostic tools and will help our product experts quickly understand what you're experiencing.