We offer a 30-day return window on all of our products. If for any reason you&apos;re not completely satisfied with your purchase, you can return it within 30 days for a refund. Contact our customer support team to initiate the return. We&apos;ll provide a return shipping label at our discounted rates to make the process as easy and affordable as possible. Once we receive the returned product, we&apos;ll process your refund, minus the cost of the label. Please ensure the product is returned in its original packaging and condition. If you have any questions, feel free to reach out to us for more details on the return process.

What Is Your Return Policy?

Step-by-step instructions for starting a Nama return.

We offer a 30-day return window on all of our products. If for any reason you&apos;re not completely satisfied with your purchase, you can return it within 30 days for a refund.&#xA0; Here&apos;s how the return process works: Contact our customer support team to initiate the return. We&apos;ll provide a return shipping label at our discounted rates to make the process as easy and affordable as possible. Once we receive the returned product, we&apos;ll process your refund, minus the cost of the label. Please ensure the product is returned in its original packaging and condition.

How Do I Initiate a Return?

Find out what to do if your Nama juicer arrives defective.

Your juicer is covered by warranty, and we want to ensure it&apos;s working perfectly for you! If you&apos;re experiencing any issues, please reach out to us &#x2014; we&apos;d love to help make it right. When you contact us, kindly include a brief description of the problem along with your order number, serial number (found on the bottom of the juicer), and your shipping address.

My Juicer Is Defective and I Want to Return It

Find out if your Nama product is covered under warranty.

Yes! We back your investment by warranty. Your products are automatically registered for warranty &#x2014; there are no additional steps needed. You can learn more about the warranty terms and conditions for your specific product on our website. For help, we recommend first visiting our product support page. If you still need support please contact us and be sure to provide your order number, serial number, shipping address and a description of the problem you&apos;re experiencing. For best results please provide photos/videos with your message.

Is My Product Covered by Warranty?

Learn about Nama's return policy for customers outside the US.

We offer a 30-day satisfaction guarantee! If you&apos;re not happy with your juicer, you may request a return for a full refund up to 30 days from the date of delivery. Please contact our customer support team to begin the return process. You can read more about our return policy on our website.

What is the Return Policy for International Models?

Nama 

Information about Nama's warranty coverage and how to initiate a return.

Warranty + Returns

Where Is My Order?

How Much Does It Cost to Ship to My Location?

Do You Ship to My Country?

Do You Ship to P.O. Boxes?

Can I Pay with a Payment Plan?

Orders + Tracking

How Long Can I Run the Juicer?

My Juicer Won't Juice Soft Produce